VoIP
Self-Service Tips During Longer Hold Times
Recently, XMission has seen longer than normal support hold times in spite of our best efforts. If you experience the following common problems, we encourage you to try some preliminary self-service support. Issues connecting to the Internet Here are some troubleshooting steps to get you back online. Please disconnect the power to your personal wireless […]
Call Screening from XMission Voice Will Ease Your Spam-call Pain
Did you know XMission Voice offers all customers powerful tools to keep robocalls and spammers from flooding your home phone? Alongside our anonymous call blocking, CID fraud detection and full support for SHAKEN/STIR, we also provide powerful tools you can manage yourself, like Call Screening. What is Call Screening? Just what it sounds like. When […]
The Rules of Local Number Portability
Local Number Portability (LNP): the process of taking your phone numbers with you when you go. Sounds simple enough. You move, or you get a new phone system, so you tell the new carrier what your numbers are, they add them to the new system and you’re done. Right? Well, no. Unfortunately, it’s almost never that simple. […]
What you need to know about making the switch to a Hosted PBX system.
I have been selling Hosted PBX for XMission since 2011 and have learned quite a bit about the advantages of using a Cloud-based solution like this as opposed to purchasing a premise-based phone system. First things first… what is Hosted PBX? Hosted PBX is a phone system that really isn’t a phone system. At least, […]
You + XMission = Win! 4 reasons to become an XMission Channel Partner.
I am pleased to introduce the XMission Channel Partner program. Since 1993 XMission has provided amazing support and products that have garnered loyal fans and awards. Our loyal evangelists touted our products and provided referrals allowing us to grow and prosper all while building a reputation for excellence. Now we are looking to lend our […]
4 ways your business benefits from XMission’s privacy policy
In the past few weeks there has been a lot of media attention given to XMission’s stance on customer privacy (links below). Honestly, it feels great to finally be recognized for one of our core values. What isn’t being talked about is why our privacy policy matters to businesses. Earlier today, I asked our long-time […]