XMission's Company Journal


Self-Service Tips During Longer Hold Times

Recently, XMission has seen longer than normal support hold times in spite of our best efforts. If you experience the following common problems, we encourage you to try some preliminary self-service support. Issues connecting to the Internet Here are some troubleshooting steps to get you back online. Please disconnect the power to your personal wireless […]

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Helping around the House: troubleshooting your family’s Internet connection

It seems in every household, whether it be family or roommates or the like, at least one person is likely to become designated as the “techie.” This person may know a ton about technology, or simply a bit more than the others, or also be just slightly less uncomfortable about making technical changes. All three […]

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Response to CenturyLink on Property Node Placement

Please note: As of January 1, 2017, XMission no longer sells DSL services. Don, thanks for contacting me regarding placing a node on my property. Under prior circumstance, I would be all for the placement of CenturyLink equipment on my property, even without compensation. However, since CenturyLink and Qwest determined that they would not allow […]

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