Transmission

XMission's Company Journal

Technical Support

Self-Service Tips During Longer Hold Times

Recently, XMission has seen longer than normal support hold times in spite of our best efforts. If you experience the following common problems, we encourage you to try some preliminary self-service support. Issues connecting to the Internet Here are some troubleshooting steps to get you back online. Please disconnect the power to your personal wireless […]

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Call Screening from XMission Voice Will Ease Your Spam-call Pain

Did you know XMission Voice offers all customers powerful tools to keep robocalls and spammers from flooding your home phone? Alongside our anonymous call blocking, CID fraud detection and full support for SHAKEN/STIR, we also provide powerful tools you can manage yourself, like Call Screening. What is Call Screening? Just what it sounds like. When […]

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XMission Launches New Smart Device App for Faster Diagnostics

Today, XMission’s technical support team launched an exciting, new smart device app that will help our customers to receive faster resolution to their network- and wireless-oriented support calls! What will the app do? XMission’s support team will use the XMission app to more quickly diagnose customer speed issues and wireless connection issues. Speed issues include […]

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