Password Criteria & Guidelines

  • Passwords must be between 10 and 32 characters in length and are case-sensitive. Passwords must contain both alphabet and numeric or special characters.
  • The most secure passwords are random. Visit to generate random passwords for all your online accounts.
  • You cannot change your password to the same password, or use your account name as your password.
  • Please allow 15 minutes for your new password to propagate through the system.
  • DSL Users: Make sure to update your DSL router password after changing your password.

Change Your Password

Update your XMission password using this secure form.

XMission Username:
Current Password:
New Password:
Confirm New Password:
Security Requirements:
  10-30 characters long
  alpha & numeric characters
  at least 1 UPPERCASE letter
  at least 1
special character

  new passwords match