Tips & Helpful Information
Yes, you can be two places at once. XMission Anywhere.
It was one of those moments. I had been waiting for an hour for a very important phone call. With every passing minute its arrival became more imminent. And while I was sitting at my desk going over notes and spread sheets one more time, what happened? An important client ran into my office, needing […]
Troubleshooting for the Inexperienced Introvert
The following article is intended to be a fun introduction for the relatively uninitiated introverts out there who are reluctant, for whatever reason, to call technical support. First and foremost is the quintessential “restart” (which will be clarified further), some speed troubleshooting steps, and also an introduction for those unaware of our incredibly useful wiki. […]
8 Easy Steps to Integrate Zimbra with MS Outlook 2013
Hot on the heels of the new Microsoft Outlook 2013 comes the barrage of support calls dealing with broken emails that go something like… “Help! I upgraded to Outlook 2013 and now my email is broken.” Our techs have you covered! In just minutes you will be good as new because in addition to providing awesome […]
…and you’re root
A recent vulnerability in OS X, Linux, BSD, and many other systems allows some users to become root without a password. Luckily there are some ways you can protect yourself. The process: Run sudo -k, change the time to 01-01-1970, run sudo su, and you’re root. It’s so simple it can fit in a tweet. […]
Improve your server uptime with redundant (A+B) power
While XMission has provided our Colocation customers with the option to get redundant power feeds to their cabinets for years, we’re happy to see much more interest lately. Although the lower cost of deploying multiple power supplies (PSUs) to server hardware in recent years has helped increase adoption, experienced systems administrators all know that PSUs […]
XMission Recycling Initiative
As you can imagine, an IT company that’s been in business for nearly 20 years, with dozens of employees and a data center, has the potential to accumulate a lot of junk. Consider, for example, that computers have the lifespan of a banana, the resale value of the tuxedo you wore to your high school prom, […]
XMission Zimbra 8.0.1 upgrade introduces sleek, time-saving enhancements
XMission is pleased to announce a Zimbra upgrade, to 8.0.1, on December 15. I have to tell you, Zimbra 8 is great! Around XMission we are excited about many of the Zimbra 8 enhancements including a greatly improved end-user experience and integration with unified communications solutions. There has never been a better time to […]
Today is Change Your Password Day
One of the most common security problems XMission faces with our customers are insecure passwords. Today marks “Change Your Password Day”, pushed forward by a writer at Gizmodo. XMission supports this because it is not only important to have secure passwords for the services and websites you frequent on the Internet, it is equally important […]
Zimbra Power Tip: Using Distribution Lists and Contact Groups
Time for another episode of XMission Zimbra power user tips and tricks. Today we focus on Distribution Lists and Contact Groups. Distribution Lists can be created by Zimbra domain administrators to handle a bevy of needs such as email forwarding, team lists, customers lists and more. Contact Groups allow Zimbra web interface and Zimbra Desktop […]
XMission Completes SSAE 16 Type 2 Audit
As VP of Operations, I oversaw XMission’s recent SSAE 16, type 2 audit certification. Since this was our first such audit, we decided to limit the scope to the two products where customers would benefit the most: colocation and our Stackable cloud hosting product. In recent years, XMission has greatly expanded our focus on business […]